play exchange

play exchange App support

Contact
+91 9944565283

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The play exchange:

Q1: How to log in after installing the play exchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP and you'll be logged in instantly. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a strong internet connection and wait for a stable signal. If you don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC details to customer support through email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device. Next, download the latest version of the app, which should resolve any login problems. Once installed, you can easily log in and start playing the updated app.

Most Asked Questions Related To Withdraw In The play exchange:

Q1: What is the minimum withdrawal amount in the play exchange?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not from bonus amounts. Users cannot withdraw bonus money, making it a separate entity from earned rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This information is necessary for verification purposes. Saving these details will help facilitate a smooth and secure experience within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay is an exception to the usual efficient service provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus amount can be withdrawn by the account holder. The bonus funds themselves remain separate from the withdrawable funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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